Ground Handling CSA

Involving wide range of services incluing both customer service and ramp service functions.

Ground Handling (CSA)

Airport Ground Staff is a professional responsible for taking care of air passenger once their plane is grounded on the Airport. He is to take care of every little work on the airport right from taking care of the luggage from luggage carrier to cargo. Airport Ground Staff is also involved in the management of the airport, its security and maintenance.

Once the plane is landed on the ground the responsibility of the passenger’s convenience and safety is wholly that of Airport Ground Staff. These professionals provide various kind of service to air traffic.

Airport Ground Staff Job Description

  • Airport Ground Staff job description includes any kind of work required to safeguard the interests of the air passengers once his/her plane is landed on the Air Strip. There work starts with collecting baggage’s safely from the cargo hand them over to the respective owners.
  • Some ground staff is responsible for inspecting, storing and transporting luggage, while others stock the aircraft with food and beverage items that are distributed during flight.
  • Airport Ground staff work also include remaining directly in touch with customers to answer questions and provide information regarding flight times, delays and any general queries the customer has before boarding.
  • Airport Ground staff work with the aircraft, crew, and customers to ensure a safe and enjoyable journey for the passengers.
  • Their job also includes management, maintenance as well as the security of A irport and air passengers. They make it sure that the journey of the passengers remains hassle free throughout their travel time.

Airport Ground Staff Eligibility

Eligibility Conditions

To become Airport Ground Staff the minimum qualification required is +2 any stream followed by Diploma or PG Diploma course in the related field is preferrable.

Age Limits

To become an Airport Ground Staff the aspiring candidate must be between the age group of 18 years to 27 years.

Airport Ground Staff Salary

The salary of an Airport Ground Staff depends on the type (like Domestic or International) and Size (A small city/Metropolitan City Airport) and field one is handling.

In India, with a domestic Airlines, an Airport Ground Staff can expect anything between Rs. 14500 - 16000 per month to start with whereas experienced Ground Staffer can look for anything between Rs. 16500- 18000 even much more depending upon the type and size of Airport one in working on.

Airport Ground Staff Required Skills

  • Airport Ground Staff must have the ability to handle the situation in every condition along with diplomatic Abilities, the flexibility of attitude, great communication, and organizing skills which are the most essential qualities needed for Airport Ground Staff as they spend much of their time in interacting with air passengers.
  • Knowledge of more than one domestic and foreign languages can prove an added asset for an Airport Ground Staff as he has to meet people from different regions knowing different Languages.
  • Airport Ground Staff must possess a calm and friendly personality, ability to handle people and their belonging to pressure conditions.
  • Above all Airport Ground Staff must possess good health, energy, and stamina for working long and irregular hours as they are responsible for every little work of the passenger once they are landed.